Guangzhou Royallee Hospital Introduction

Guangzhou Royallee Hospital is a tertiary oncology hospital solely invested by the Royallee Group. lt is one of three core projects initiated by International Wellness Research Center of Sun Yat-sen University, and has been short-listed for "Guangdong Modern Industry Top 500 projects"

The whole project was initiated in 2010 and funded with 1.5 billion RMB, located at No.1 Ciji Road, Sino-Singapore Guangzhou Knowledge City, Huangpu District, Guangzhou, Guangdong, China. Royallee Cancer Center will evolve into a high-end modern oncology hospital that integrates examination, diagnosis, treatment oftumor and accurate prevention of cancer as well as management of familial cancers and clinical researchor clinical application. This prospect is based on the JCl(An independent, not-for-profit organization Joint Commission International (JCl) accredits and certifies health care organizations and programs across the alobe, joint Commission international accreditation and certification is recognized as aglobal leader for health care quality of care and patient safety) standard on design and construction of hospitals already met and curent medical industry plan implemented by SSGKC

Royal lee building

Guangzhou Royallee Hospital Culture and ldea

  • Mission
    Mission
    Win a future for patients, create value for society
  • Value
    Value
    Customer-Centered, Employee-Valued
  • Vision
    Vision
    Demonstrating excellent quality through data, dedicated to becoming an industry leader.

Seamless Insurance Support: Removing Financial Concerns

At Royal Lee Cancer Center, we are committed to making world-class oncology care in China accessible and worry-free for patients from around the globe. We have established partnerships with leading domestic and international insurers, including AXA, Antai, Cigna, Generali, and Zhongli China, and continue to expand our insurance network to cover a broader range of commercial insurance plans. Our dedicated International Patient Services team provides a comprehensive reimbursement support system, designed to simplify procedures and ensure a smooth, stress-free financial experience during your treatment.

Our Support Services Include:

Pre-verification of Insurance Benefits. Before your arrival, our team liaises directly with insurers to confirm the coverage of your planned treatment at Royal Lee. This ensures clarity on the benefits included in your policy and provides confidence in navigating overseas oncology services.

Comprehensive and Compliant Documentation. We prepare all documents required for insurance claims, including detailed medical reports, internationally compliant itemized invoices, treatment codes, and other financial records. All documents are carefully prepared, with professional translation provided if needed, to meet insurers’ standards.

Personalized Full-Process Guidance and Communication. Your dedicated insurance coordinator acts as a "financial navigator", clearly explaining claim procedures, assisting with accurate completion of forms, and—upon authorization—serving as a liaison with your insurer to address inquiries efficiently and effectively.

Cigna
General China
AXA
Aetna

Accreditations and Certifications

qualifications credentials
Submit your medical reports to get a second opinion
right Customer satisfaction

Regular patient satisfaction surveys reveal that most patients highly commend our efficient and accurate diagnostic services, noting the demeanor of our staff, which eased their anxiety and boosted confidence in subsequent treatments.

right Outpatient satisfaction

Monthly patient satisfaction surveys show that patients highly rate our outpatient services, praising the smooth process, professionalism and patience of our staff, and expressing great satisfaction with the clinic environment.

right Hospitalization satisfaction

Inpatient satisfaction surveys reveal patients are very pleased with our services, noting skilled and caring staff, as well as a comfortable environment that provides strong support for their recovery.

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