Seamless Insurance Support: Removing Financial Concerns
At Royal Lee Cancer Center, we are committed to making world-class oncology care in China accessible and worry-free for patients from around the globe. We have established partnerships with leading domestic and international insurers, including AXA, Antai, Cigna, Generali, and Zhongli China, and continue to expand our insurance network to cover a broader range of commercial insurance plans. Our dedicated International Patient Services team provides a comprehensive reimbursement support system, designed to simplify procedures and ensure a smooth, stress-free financial experience during your treatment.
Our Support Services Include:
Pre-verification of Insurance Benefits. Before your arrival, our team liaises directly with insurers to confirm the coverage of your planned treatment at Royal Lee. This ensures clarity on the benefits included in your policy and provides confidence in navigating overseas oncology services.
Comprehensive and Compliant Documentation. We prepare all documents required for insurance claims, including detailed medical reports, internationally compliant itemized invoices, treatment codes, and other financial records. All documents are carefully prepared, with professional translation provided if needed, to meet insurers’ standards.
Personalized Full-Process Guidance and Communication. Your dedicated insurance coordinator acts as a "financial navigator", clearly explaining claim procedures, assisting with accurate completion of forms, and—upon authorization—serving as a liaison with your insurer to address inquiries efficiently and effectively.