Medical Affairs - RoyalLee Cancer Hospital

Medical Affairs

Home / Patient Services

Admission Process

01

step

Get in touch

Get in touch with Royal Lee national branches.
02

step

Arrange

Customer service registers patients, arranges transport, and coordinates hospital admission.
03

step

Come to hospital

Customer service escort, nurse reception, and doctor notification arranged.
04

step

Consultation

Doctor's consultation, initial treatment plan, nurse care, patient assistance, process begins.

Discharge Process

Discharge certificate

The doctor carefully issues discharge instructions and efficiently completes all discharge medical records and certifications, ensuring that each patient leaves with comprehensive medical documentation and authoritative proof, ready for their recovery journey.
Transport to destination

The patient chose to leave the hospital and requested transportation. Our customer service team swiftly coordinated with drivers, confirmed the ideal departure time, and informed the patient of the arrangements. We ensure every departure is smooth and hassle-free, aiming to exceed expectations and provide a reassuring experience.
Matters needing attention

Nurses carefully check the patient's belongings and medications, ensuring accuracy, and provide warm reminders about how to take the medication and other important precautions. They strive to offer thorough care and guidance to every patient before discharge, ensuring a safe and worry-free departure.
At the airpot

The customer service team proactively assists patients and their families with efficient luggage transfer and provides thoughtful escorting to ensure the patient's safe boarding. Subsequently, the driver and customer service staff work together to ensure a smooth journey, ensuring the patient safely reaches the airport or station, making the departure experience warm and convenient.

Commercial insurance policy

As a responsible large-scale international hospital, Royallee Cancer Center always adheres to the service concept of "patient-centered care", and provides humanized, all-round high-quality medical services for every patient. In the future, we will continue to introduce more commercial insurance institutions at home and abroad, to save patients and their families the tedious reimbursement process, and to obtain the best diagnosis and treatment results in a more relaxed mood.

Submit your medical reports to get a second opinion

Customer satisfaction

Regular patient satisfaction surveys reveal that most patients highly commend our efficient and accurate diagnostic services, noting the demeanor of our staff, which eased their anxiety and boosted confidence in subsequent treatments.

Outpatient satisfaction

Monthly patient satisfaction surveys show that patients highly rate our outpatient services, praising the smooth process, professionalism and patience of our staff, and expressing great satisfaction with the clinic environment.

Hospitalization satisfaction

Inpatient satisfaction surveys reveal patients are very pleased with our services, noting skilled and caring staff, as well as a comfortable environment that provides strong support for their recovery.

Get in touch

Patient Full Name *

Diagnosis *

Phone number/Whatsapp *

E-mail

Preferred contact

Medical reports *

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Contact

Admission Process

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Discharge Process