A 70-year-old patient with rectal cancer initially underwent surgery at a local hospital in Hebei. However, the tumor recurred after the surgery, with anterior invasion into the bladder and posterior invasion into the sacrum. The extent of the lesion had significantly expanded. Seeking treatment, the patient came to the Royallee. After comprehensive treatment, the extent of the lesion noticeably reduced, the patient's condition improved, and they have now recovered and been discharged.
Customer satisfaction
Regular patient satisfaction surveys reveal that most patients highly commend our efficient and accurate diagnostic services, noting the demeanor of our staff, which eased their anxiety and boosted confidence in subsequent treatments.
Outpatient
satisfaction
Monthly patient satisfaction surveys show that patients highly rate our outpatient services, praising the smooth process, professionalism and patience of our staff, and expressing great satisfaction with the clinic environment.
Hospitalization
satisfaction
Inpatient satisfaction surveys reveal patients are very pleased with our services, noting skilled and caring staff, as well as a comfortable environment that provides strong support for their recovery.
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