Regular Training on International Patient Communication Skills

At Royal Lee Hospital, every international patient is deeply understood: the regularization of communication skills training for international patients.

To further improve the quality of services for international patients and enhance the cross-cultural communication capabilities of medical staff across the hospital, the hospital successfully held a special training session on "International Patient Services and Communication Skills" on the afternoon of October 23.

The training specially invited Professor Zhong Jiayan, Chairman of the Indonesia Overseas Chinese Federation (China) and Chief Overseas Medical Consultant of the hospital, and Professor Xu Kecheng, a "Model of the Times", recipient of the "Norman Bethune Medal", and founder of the Guangdong Xu Kecheng Health Care Studio, to share and exchange experiences. Nearly 80 medical staff and relevant department personnel participated in the training.

The Art of Cross-Cultural Medical Communication

As the first Chinese female instructor at the Indonesian Ministry of Defense Training School, Professor Zhong Jiayan opened her speech with her rich experiences in Indonesia. Her cross-border experiences from the business sector to national defense education, and then to medical charity, have made her deeply understand the importance of the concept that "language is the window to the world" in medical care.

"Medical communication is not only verbal exchange but also spiritual dialogue." Professor Zhong Jiayan emphasized that special attention should be paid to the language needs of elderly patients in communication, and humanistic care should be provided according to the psychological characteristics of cancer patients.

It is this heartfelt care that has allowed Professor Zhong Jiayan to go further and further on the road of charity and medical care, making everyone more deeply understand the true meaning of "the benevolence of doctors".

The Wisdom and Innovation of Chinese-Style Cancer Control

With his profound medical attainments and rich clinical experience, Professor Xu Kecheng proposed that the only way out for cancer treatment is continuous reform, and reform is endless. The survival of patients is the fundamental principle.

He also profoundly explained the core concept of "Chinese-style cancer control" - "simultaneous elimination and transformation". It is necessary not only to "eliminate" tumor masses but also to improve the cancer-bearing body's ability to fight cancer, especially immune function, and to transform the cancer cells themselves. Finally, the cancer cells are suppressed or dormant, allowing the body to coexist with cancer and survive healthily for a long time. This is what traditional Chinese culture refers to as "yin-yang balance" and "yin-yang neutralization".

Professor Xu Kecheng pointed out that modern commonly used "elimination methods" (surgery, radiotherapy, and chemotherapy) cannot completely "cure" cancer, and coexistence is the main theme. Adopting different methods to control cancer cells, allowing cancer cells to "coexist" with humans, and turning cancer into a manageable chronic disease is an ideal goal and strategy that can be achieved through efforts.

From six dimensions including philosophy, team, technology, equipment, environment, and service attitude, Professor Xu Kecheng systematically explained how to break through the current predicament of anti-cancer and cancer control, opening up a new path full of cultural wisdom for tumor treatment.

Training Illuminates a New Direction for Medical Services

In her concluding speech, Vice President Ma Lanying highly affirmed the sharing achievements of the two professors and emphasized the strategic significance of this training. She pointed out that Professor Zhong Jiayan's cross-cultural service concept and Professor Xu Kecheng's Chinese-style cancer control thought have provided important guidance for the hospital to build an international medical service system.

In the future, the hospital will regularly carry out cross-cultural communication training to build a medical team truly with international vision and service capabilities.

This training not only improved the professional skills of medical staff but more importantly, laid a solid foundation for Guangzhou Royal Lee Cancer Hospital to build an international medical service system. By integrating cross-cultural communication wisdom with traditional Chinese medical concepts, the hospital will play a greater role in serving patients from Southeast Asian countries and promoting international medical cooperation.

Recently, at the sincere invitation of the Indonesian government, the team from Guangzhou Royal Lee Hospital embarked on a meaningful trip to Indonesia. Experts including Ma Lanying, Vice President of the hospital in charge of business, and Ji Hui, Director of the Nursing Department, attended the activities. The expert team successively visited institutions such as the Indonesian National Police Criminal Investigation Agency, Indonesian mosques, As-Syafi'iyah University, and Jababeka Group, Indonesia's largest industrial enterprise, to carry out exchange and cooperation.

Senior officials from Guangzhou Royal Lee Hospital, the Guangdong Entrepreneurs Association, and other enterprises and institutions participated in this trip. This journey is not only an academic exchange trip but also an important practice to enhance friendship between the two countries and promote medical cooperation, injecting new vitality into the development of friendly relations between the two parties.

As an international specialized cancer hospital, Royal Lee Hospital adheres to an international perspective and lights up the light of hope for global patients with professionalism and love. Regarding this exchange and cooperation, Vice President Ma Lanying emotionally stated: "Health is a blessing beyond national borders, and care is a power that penetrates illness. Royal Lee Hospital is not only committed to safeguarding life with professional technology but also generously assists poor families struggling under the haze of cancer through the Chairman's Foundation. Every medical assistance is our commitment to life. On the road of fighting cancer, you are not alone; Royal Lee Hospital will always walk with you, guarding every hope and dignity of life."

In terms of public welfare cooperation, the Royal Lee team walked into the Indonesian National Police Criminal Investigation Agency and held in-depth discussions with senior officials such as Police General KOMJEN POL WAHYU WIDADA, Chief of the Indonesian National Criminal Police. The two parties exchanged views on cancer prevention and treatment issues. The Chinese side expressed its willingness to invite representatives of the Indonesian police to visit China, hoping to cooperate in carrying out public welfare projects, and with the help of China's experience and technology in the field of cancer treatment, assist the Indonesian police and people in solving cancer problems, and deepen friendly exchanges between the police forces of the two countries through medical cooperation as a link.

Subsequently, the team visited an Indonesian mosque. At the warm invitation of the mosque's elders, Member Delami of the Indonesian Regional Council, Police General BOY, several Indonesian military generals from the army, navy, and air force, as well as Indonesian Muslim entrepreneurs, conducted academic exchanges with the hospital's experts. In this unique exchange, the Royal Lee team shared advanced medical concepts and treatment results, combined medical knowledge with cultural exchanges, built a bridge of communication between different beliefs and cultures, and promoted mutual understanding and cooperation between the two parties in the medical field. Senior officials from various accompanying institutions also took this opportunity to discuss the cultural adaptability of medical cooperation with local people, laying the foundation for the implementation of future projects.

At Indonesia's largest international science and technology university, the Royal Lee team had a cordial exchange with students. The experts shared their characteristic treatment experiences that they have devoted themselves to researching for many years, opening up a new vision for Indonesia's younger generation of medical talents, stimulating their enthusiasm for exploring the medical career, and sowing the seeds of hope for the training and cooperation of medical talents between the two countries in the future.

Vice President Ma Lanying specially introduced the characteristic treatments, advanced equipment, beautiful environment, service-oriented approach, and the great love of treating patients like relatives at Guangzhou Royal Lee Hospital, making patients feel at home and warm instead of being ill. At the same time, Vice President Ma Lanying conveyed the purpose of establishing the hospital by Chairman Li Min: to serve every patient with the concept of "taking love as the foundation and dedication from the heart".

In addition, the team visited Jababeka Group, Indonesia's largest industrial enterprise, and led Chinese entrepreneurs in the medical field to discuss the grand blueprint of cooperating to build a medical city. The two parties held in-depth consultations on various aspects such as medical resource integration, technology sharing, and industrial development, hoping to create an internationally influential model of medical cooperation through complementary advantages, bringing higher quality and convenient medical services to the people of the two countries. Senior officials from various participating institutions provided professional suggestions for the cooperation plan based on their own experience in medical equipment supply, medical service operation, and characteristic specialist construction, promoting the project to move forward in a pragmatic direction.

This trip to Indonesia was compact and fulfilling, with warm and fruitful exchanges. From police cooperation to cultural exchanges, from academic sharing to industrial discussions, the Chinese medical team left a deep impression on the land of Indonesia with professionalism and sincerity. This is not only a journey of academic exchange but also a vivid epitome of friendly cooperation between China and Indonesia in various fields such as medical care, culture, and industry. It is hoped that in the future, the two parties will take this exchange as a starting point, continue to deepen cooperation, elevate the friendly relations between the two parties to a new height, and jointly write a beautiful chapter of mutual benefit, win-win results, and joint development.

3. The Hospital Links Sino-Indonesian Friendship Exchanges Twice to Build a Bridge for Health

Spanning mountains and seas, walking together on the medical road | Our hospital links Sino-Indonesian friendship exchanges twice to build a bridge for health.

Recently, Guangzhou Royal Lee Hospital had the honor to receive a visit from an Indonesian medical delegation and was invited to participate in the "high-level" and "warm" Indonesian Independence Day anniversary feast. With characteristic medical technology as the link, the hospital strongly expands the international health care blueprint. It actively builds a bridge for Sino-Indonesian international friendly exchanges, works with the Indonesian medical delegation to explore cutting-edge medical issues, injects strong momentum into the joint construction of both parties, and enhances the high-end medical cooperation strategy between China and Indonesia.

Indonesian Prince Leads Medical Delegation to Visit and Praises the Hospital's Professional Strength

On September 22, Prince Kamal Umi Wahab of Bacan City, Indonesia, together with Princess Sri Budiwati, led a medical delegation composed of famous Indonesian medical singers, pediatric oncology experts, and other experts to visit and exchange at Guangzhou Royal Lee Hospital.

Professor Zhong Jiayan, Chief Overseas Medical Consultant of the hospital, Vice President Liang Bing, Professor Wang Jiannan, Director Huang Haowen, and other staff warmly received and accompanied the delegation throughout the visit. Prince Kamal Umi Wahab and his entourage visited the hospital's advanced diagnosis and treatment equipment and high-end and comfortable ward environment. Every detail, from the smiles of medical staff to the spotless hospital beds, reflects the hospital's professional pursuit of "scientific nursing and unlimited service". The delegation also gained an in-depth understanding of the hospital's multidisciplinary tumor treatment system, innovative characteristic treatment technologies, and other individualized integrated medical models, truly practicing the "Chinese-style cancer control" advocated by Academician Tang Zhaoyou and Professor Xu Kecheng, and achieving a new normal of coexisting with cancer and maintaining life.

The delegation highly praised the hospital's professional capabilities in the field of oncology, agreeing that Guangzhou Royal Lee Hospital not only has cutting-edge medical technology but also a professional medical team, which can provide patients with comprehensive and high-level diagnosis and treatment services. It can provide high-quality rehabilitation services for international patients and effectively improve their quality of life.

Professor Zhong Jiayan also accompanied the delegation to visit Indonesian patients and their families in the hospital. The delegation carefully inquired about the patients' experiences in treatment and rehabilitation in the hospital. The patients and their families spoke highly of the hospital's services. The delegation encouraged the patients to maintain an optimistic attitude, actively cooperate with treatment, and believed that with the careful treatment and care of the hospital, they would surely overcome the illness and recover soon.

Invited to Attend the 80th Anniversary Celebration of Indonesian Independence and Narrate the Profound Friendship Between China and Indonesia

On September 23, the grand dinner for the 80th anniversary of Indonesia's national independence was held at The Ritz-Carlton, Guangzhou. At the kind invitation of His Excellency Zhou Haoli, Ambassador of the Republic of Indonesia to the People's Republic of China and Mongolia, and Dr. Binda Gumelar, Consul General of the Republic of Indonesia in Guangzhou, Professor Zhong Jiayan, Chairman of the Indonesia Overseas Chinese Federation (China) and Chief Overseas Medical Consultant of Guangzhou Royal Lee Hospital, led Ms. Ma Lanying, Vice President of the hospital, to attend the event. At the same time, Professor Xu Kecheng, a famous cancer expert, Chinese Model of the Times, recipient of the "Norman Bethune Medal", and founder of the Guangdong Xu Kecheng Health Care Studio, Ms. Lina LT from the Indonesia-China Medical Service Center, Princess Sri Budiwati of Bacan City, Indonesia, famous Indonesian medical singers, pediatric oncology experts, patients and their families from the International Medical Center of Guangzhou Royal Lee Hospital, etc., were specially invited to attend this meaningful event.

With the introduction of Professor Zhong Jiayan, Ms. Ma Lanying, Vice President of Guangzhou Royal Lee Hospital, and hospital staff met with the Indonesian Consul General, officials of the Indonesian Embassy in China, and senior officials from all walks of life in China and Indonesia; they experienced authentic Indonesian cuisine and gorgeous Indonesian song and dance culture immersively, and deeply understood the Indonesian people's national feelings of self-confidence and independence. This time-honored spirit is the original aspiration and source of strength for overseas Chinese to strive to build a bridge of friendship between China and Indonesia over the years.

(Ms. Ma Lanying, Vice President of Guangzhou Royal Lee Hospital, attended in traditional Indonesian attire. Her elegant dress became a beautiful scenery at the dinner, showing great attention to the celebration and respect for Indonesian culture.)

Two events have created a good story. Guangzhou Royal Lee Hospital will continue to improve medical technology and optimize scientific services. It will continue to deepen and expand international exchanges, provide higher quality medical services for patients at home and abroad, and "respect and protect life" with the heart of a doctor.